At Shrinath Handloom ("we", "our", "us"), accessible from https://shrierahomedecor.com/, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit our website or purchase our home decor products such as bedsheets, curtains, comforters, cushion covers, and related items.

1. Information We Collect

• Personal details you provide when placing an order, creating an account, or contacting us — such as your name, phone number, email address, shipping/billing address.
• Payment information processed securely through our third-party payment gateway (we do not store your card or UPI details on our servers).
• Order history — products viewed, added to cart, and purchased.
• Technical data — IP address, browser type, device information, and cookies used to improve site performance.
• Communication data — messages you send us via contact forms, WhatsApp, email, or phone calls.

2. How We Use Your Information

• To process and deliver your orders (bedsheets, curtains, comforters, and other home decor items).
• To communicate order confirmations, shipping updates, and delivery status via SMS, WhatsApp, email, or call.
• To respond to customer support queries, returns, and exchange requests.
• To send promotional offers or new arrivals, only if you have opted in.
• To improve our website, product range, and overall shopping experience.
• To prevent fraud and ensure secure transactions.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your data only with:

• Courier and logistics partners, to deliver your order to your address.
• Payment gateway providers, to process transactions securely.
• Service providers who help us operate the website (hosting, analytics, SMS/WhatsApp notifications).
• Government or legal authorities, only when required by law.

4. Cookies

Our website may use cookies to remember your cart items, login sessions, and preferences, and to understand how visitors use our site. You can disable cookies through your browser settings, though some features may not work as intended.

5. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

• You can request access to the personal information we hold about you.
• You can request correction or deletion of your data, subject to legal/order-record requirements.
• You can opt out of promotional messages at any time by contacting us.

7. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, your personal data, or an order, please reach out to us: